Effective date: 12/30/2009
Who May Use the Web Site
The Web Site is not intended or designed to attract users under the age of 18. We do not collect Personal Information from any person we know to be under the age of 18. If you are under 18, we ask that you not send us any Personal Information.
Collection of Personal Information
The Web Site collects Personal Information from you when you provide it to us. The types of Personal Information we may collect include, without limitation, first and last name, age, street address, city and state, email address, telephone number, gender, birth date, credit card account information, and any other information that may identify you. Examples of areas of the Web Site where we may collect Personal Information include when you make a purchase, complete and submit a registration form to establish an account with us, or complete and submit an application, or participate in a voluntary survey, sweepstakes, or contest.
Registration is an optional service provided by our Web Site. You do not have to register to browse our Web Site, but you do have to register to purchase products on our Web Site. When you register, you may be asked for information such as your name, address, phone number, e-mail address, a password that you select, and your interests, if you choose to register them. We strongly recommend that you do not disclose your password to anyone. UWS will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls or e-mail messages). Your registration information may be used to help make your online shopping quicker and easier, by pre-filling certain parts of your shopping information. When you register you will have the opportunity to sign up for future marketing information from UWS.
When you purchase Prograde Nutritional Products from our Web Site, you must submit payment information, including without limitation your credit or debit card number and expiration date, as well as your zip code. Such information may be recorded and filed by UWS to process your orders. In addition, when you return previously purchased products or request a refund or exchange, you may be asked to give your name, address, driver’s license number, and other identifiable information. UWS collects this information to help prevent fraud and identity theft. If you contact any employee of UWS or any affiliate of UWS, a record of that correspondence may be kept.
The Web Site allows users to make Personal Information available in public forums such as bulletin boards, to the extent that such users choose to disclose such information. Please see our Terms and Conditions of Use for more information about using bulletin boards and other community features of the Web Site.
If you sign-up through our web site to be an affiliate, we may also request your Social Security number. We take measures to protect the confidentiality of Social Security numbers collected in the course of business. Access to Social Security numbers shall be limited to those employees and others whose duties require such knowledge. We prohibit the unlawful disclosure of Social Security numbers.
Collection of Non-Personal Information
UWS may collect non-personally identifiable information related to your usage of the Web Site such as time spent on the Web Site, areas visited, sites linked to and from the Web Site, and other such information. Please be advised that the Web Site may use “cookies.” Cookies are small pieces of information stored by your browser on your computer’s hard drive. Cookies help in web site administration and to recorded visitors’ preferences and session information. Most web browsers automatically accept cookies, but you can usually change your browser settings to choose the cookies you want to accept, or disable them altogether. Please be assured that accepting a cookie does not give us access to your computer or personal information under any circumstances. If you disable cookies, you may be unable to use some features of the Web Site.
Security of Personal Information
We maintain reasonable administrative, technical and physical safeguards to help protect against unauthorized access, use, modification and disclosure of Personal Information in our custody and control. Where possible, will ask that any third parties to whom we may transfer such information take comparable steps to protect that information. However, even with the best technology, no data transmission over the Internet or any wireless network is 100% secure. As a result, while we strive to protect your personal information, there are security and privacy limitations of the Internet which are beyond our control, and we cannot absolutely guarantee the security, integrity, and privacy of any and all information exchanged between you and us through this Web Site. We make no warranty, express, implied, or otherwise, that we will prevent unauthorized access to or use of your personal information.
Usage and Disclosure of Personal Information
We may use your Personal Information for record keeping purposes, to improve the content of our site, to customize the site to your preferences, to communicate information to you (if you have requested it), site management, fulfillment of requested purchase orders, and marketing and research purposes.
UWS uses Personal Information to continually assess and improve the products and services we offer. To serve you better, we may combine the Personal Information that you give us with publicly available information and information we receive from or cross-reference with our marketing partners and others. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you about our products and events that may be of interest to you, and for other promotional purposes.
Some of our operations, such as our electronic commerce functions, may be managed by service providers who are unaffiliated companies. These companies may share Personal Information with their affiliates and with service providers whom they engage to perform services related to our Web Site or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, Web site evaluation, data analysis and, where applicable, data cleansing. These companies may have access to your Personal Information on a confidential basis only to the extent necessary to perform their functions. In no event will we authorize these companies to use your Personal Information for any reason other than to provide you with those specific services. If your purchases are being shipped to you, your shipping information will be shared with our delivery service providers (U.S. Postal Service, UPS, or other delivery companies we or you select). Our delivery service providers are asked not to use your Personal Information for any purpose other than making the delivery.
We enter into marketing relationships with advertisers or other companies that provide products or services that we believe may be of interest to our customers. We will share your Personal Information with those marketing partners in order to help them send you information that we believe will be of interest to you. We may share non-identifiable aggregated information with these companies. We will not disclose your telephone number or credit card account information for third party marketing purposes.
We use third-party advertising companies to serve ads when you visit our Website. These companies may use information (not including your name, address, email address, or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, click here.
Access to Personal Information
Privacy Preferences / Opt-Out
We offer an on-line preference page located within the My Account section on www.getprograde.com where you can register and change your preferences to receive or not receive marketing materials. You may also update what product/lifestyle preferences you prefer, which may determine what offers and promotional materials you may receive. You may update these preferences at any time, but you must first register by creating an account before you can update any of your preferences. Please allow sufficient time for your preferences to be processed. You may also change your marketing preferences or remove yourself from our mailing list by clicking on an "unsubscribe" hyperlink contained in promotional emails we send you or by contacting us at: UWS, 19239 North Dale Mabry Highway, #154, Lutz, Florida 33548.
Privacy Rights of California Residents: If you are a California resident, you have the right to request one Notice of Information-Sharing Disclosure per year which will identify the third parties with whom UWS or any of our affiliates has shared the Personal Information we have collected from you. You may request the Notice of Information-Sharing Disclosure by writing to us at. UWS, 19239 North Dale Mabry Highway, #154, Lutz, Florida 33548. Attn: Privacy Manager or by e-mail us at . We will respond to your request for a Notice of Information-Sharing Disclosure within 30 days.
When you place orders on our Web Site, all of your order information, including your card number and delivery address, is transmitted through the Internet using Secure Sockets Layer (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our Sites from capturing and viewing your Personal Information. Since any order information you provide to us on our Web Site will be transmitted using a secure connection, if your Web browser cannot support this level of security, you will not be able to order products through our Web Site. The most recent versions of commonly used Internet browsers can usually support a secure connection and can be downloaded for free from the web sites for those browsers.
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We are a GMP Rated facility, so what we say is in the bottle is really IN the bottle. Sure, it's extremely difficult to get certified, but we feel the extra effort is worth it. Don't you agree?